Selling on Soldsie Review: How to make sales directly on social media

Unlock a Profitable Handmade Business
in Just 12 Weeks Without Using Etsy
or Social Media

FREE WORKSHOP

This workshop is for anyone who makes and sells a handmade or physical product, including jewelry designers, artists, paper designers, bath & body product makers  and more!

What You'll Discover

The #1 mistake people make with Etsy & social media that causes shops to FLOP

 The secret to making it with your handmade shop so it's no longer just a hobby

How to make sales in your handmade shop with ease so you can finally get to 6-figures

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  1. Thanks so much for your post! I went right to their website after reading this, input my info and had a phone call with a Soldsie rep a couple hours later. I am all signed up, hoping to have a great experience with them as well! :)

    • Mei says:

      You’re most welcome, Michelle! I’m happy to hear that you signed up with them. I think your pet products would do really well with comment selling! Keep me updated on how it goes for you!

  2. Jennifer says:

    This is interesting but why not just invoice manually with PayPal? Since there are limited quantities available, it wouldn’t take much time to email them. It’s also free. And you can save templates so that the only thing you’d have to change is the email address. I think there’s a batch invoice feature too, but I’ve never used it and don’t know what’s involved.

    Of course PayPal takes a small percentage from the payment, as every service does when processing money, but it’s automatically deducted so whatever you get, you get to keep.

    I like the full automation with Soldsie, but it doesn’t seem worth the cost to save a few minutes by invoicing manually. Maybe I’m missing something…

    • Mei says:

      That’s a great thought, Jennifer!

      So a few things:

      Prior to working with Soldsie, I did actually host a flash sale type event. One issue is when it comes to Facebook, people are far less likely to post their email address in public, so sales would potentially drop due to that. What I did was ask people to PM me their orders + Paypal email.

      Another issue was I had to be present during the sale so I could immediately send invoices on the fly. While I normally try to be on FB during sales to answer questions, doing all of this manually is a lot more pressure on my shoulders. If I didn’t send invoices quickly, people might get cold feet, change their minds, start to wonder when they’d get their invoices…

      It’s really a matter of creating a smooth and easy customer experience too.

      So I would get their email addresses, go into Paypal, send an invoice and basically wait for them to pay.

      The trouble I had with doing all of this manually, besides that it was a major time suck, was that it was incredibly difficult to manage. And the room of error can be so much greater.

      Keeping track of who bought what and what the current inventory levels were was tricky. I recall that it took me about 8 hours to manage the entire process. Versus currently I spend about an hour managing my sale via Soldsie.

      So it’s not just a matter of minutes, and when you multiply that by 4 times per month I do the sale, I’m saving *almost* an entire work week of hours!

      What Soldsie also provides is invoice reminders, triggered after a specific amount of time of the first invoice. This helps with converting people to the sale.

      Sure, I can manually do this in Paypal as well, but Paypal is lacking customized and branded emails that I can make with Soldsie.

      Soldsie also has a waiting list feature, which enables people to get in a queue – of course, this is all automated. If someone doesn’t pay their invoice in 24 hours (or whatever you set it to be), the product goes to the next person in line.

      A HUGE advantage Soldsie has over doing this manually is you can host sales on other people’s FB pages. Say you’re working with an influencer and you’re pre-selling an exclusive item just for their audience.

      You can definitely do all of this manually if time isn’t an issue for you.
      For me, I’d rather pay $200/month and have 28 extra hours per month to take on other projects or spend time with my husband! We both work way too much, so it’s often a priority to find time to cut down from work.

      • Jennifer says:

        You’ve just pushed me over to the Soldsie side of the fence. And I didn’t think I was even on it!

        Thank you for your thoughtful and informative answer. Lots to think about now…

  3. betsy says:

    Thanks for such great thoughts on Soldsie! I’m about to take the plunge, but do not have the fan base you recommend before trying it out (or even close), which is somewhat of a concern to me. The Soldsie person I talked to said this was not a huge concern, and that the account manager would help me strategize to increase likes and engagements. It’s quite a large initial cash outlay when I don’t already have the fan base…do you have any thoughts on this matter? That is, in your opinion would I be better off waiting until I have a larger following? Thanks for your thoughts!

    • Mei says:

      Hi Betsy! I would recommend waiting until you’ve built yourself a large fan base (a few thousand) and most importantly, one that is engaged with you! If you have 100,000 fans and only 10 people see your post then when you start to sell with Soldsie, no one is going to respond to your sales! So focus first on teaching your fan base to respond to your posts – like, share and comment! That way they will see more of your posts in their newsfeed. And when you start to sell products on your FB page, your sales will get more exposure. Make sense? :)

  4. Annabel says:

    so my daughter told me about soldsie , we got excited but then changed our minds after going through the long process. Beware if you’re a new business because they’ll sweet talk you into signing up and you dare not change your mind, getting a refund was hell.

    • Mei says:

      Hi Annabel! I’m sorry for the experience you had with Soldsie! It’s definitely not for everyone. I don’t agree with some of the things they propose to businesses on the sales call, like how Soldsie will help get you more fans. Thank you for sharing your experience! You can always go the manual route of hosting your own sales and invoicing via Paypal!

  5. Bryon Miller says:

    I’m sure this is awesome for the right product. I just signed up on the website and will be getting a call soon. I just found this page after the fact. I can’t pay $200 a month, I thought this was free. Oh well, I will not be paying for this unless they also get you followers with high conversion because I don’t know how to do anything with social media and $200 a month with no guarantee of return is pretty steep for me.

    • Mei says:

      Hi Bryon,
      Did anything come out of your call with Soldsie?

      I do wish they gave their clients a trial period. That way you can tell whether or not it’ll work for your business.

      It definitely isn’t for everyone!

  6. Hazel says:

    Thank you for sharing your experiences! I work for an independent boutique in Worcester MA and we’re looking at supplementing our bricks-and-mortar sales with social selling. Thank you in particular for sharing the pricing structure; Soldsie changed this and within the last year and the information was no longer available on their website, and emails to and from Armando at Soldsie left me no closer to finding out the answers I wanted! How have you found their customer service and back-office support to be? I’m finding mixed reviews out there… Thank you!

    • Mei says:

      Hi Hazel!

      My experience with their customer service and back-office support is stellar. They treat me very well and get back to my questions super quick. They seem to be working around the clock. At the beginning, they also spent A LOT of time on the phone with me, helping me strategize my sales. They also do share a lot of good info with me, like specifically how to run a better sale – what kind of copy to use, what pictures to use, etc.

      HOWEVER, I have been a client of theirs for almost a year and they know my shop has been performing well with their tool. I’m sure they are motivated to provide me with good service because of that.

      Send me an email with what info you’re trying to find in particular (is it re. pricing?) and I can forward your contact details to the sales guy I spoke with that was very helpful.

  7. Ally says:

    Hi There! Looks like I am super late to this party . lol. Do you feel the same way about Soldsie?
    Also, my sister and I are opening an online boutique and want to sell via Instagram and Facebook so I really wanted to look more into Soldsie. What would you recommend to do as a start up?
    I did read that you only recommend Soldsie for those that already have a following, so I was curious what you think would be smarter to start with?

    • Mei says:

      Hey Ally! I generally recommend that you have an engaged following before you do any selling directly on social. This isn’t limited to just Soldsie. There is another app out that I quite like called Spreesy. If you’re on Shopify, you can sell on Instagram soon and on Facebook too, so eventually I foresee these apps going away when the options become built in to your ecommerce platform.

  8. Missy Smith says:

    HI Mei,

    Soldsie vs Shopify vs Spreesy which do you prefer? How do you recommend learning more about the 3 without signing up for anything? I typically don’t like negative nelly opinions because nothing is perfect so your balance of opinion, good & bad, was a good judge of information for me.

    Also, is buying followers on Insta a good thing? I’ve tried growing my followers base organically and while I do seem to have a ton of people following me, my followers # never rises. I can’t figure out why that is. Any suggestions?

    Thank you so much, I will be scouring your site so expect questions. :)

  9. Anna Moore says:

    Hello Mei,
    I am not sure if this page is still active, but was wondering if you would recommend using Soldsie on a Facebook page or group. Does it matter? I would love to hear your opinion.

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